Terms & Conditions

Privacy & Safety

Website Privacy Policy​B2 Society LLC  is committed to protecting the privacy of our website visitors and customers. This Privacy Policy describes the types of personal information we collect and how we use, disclose, and protect that information.

Information we collect

We collect personal information when you visit our website, make a purchase, or contact us. The types of personal information we collect may include your name, email address, phone number, shipping and billing address, payment information, and other information necessary to process your order.

How we use your information

We use your personal information to process and fulfill your orders, provide customer service, and communicate with you about your orders and our products and services. We may also use your information for internal purposes, such as analyzing website usage and improving our products and services.

Disclosure of your information

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes. We may share your personal information with third-party service providers, such as payment processors, shipping companies, and website hosting providers, only as necessary to fulfill your orders and provide our products and services. We may also disclose your personal information as required by law or in response to legal process, such as a subpoena or court order.

Cookies and other tracking technologies

Our website may use cookies and other tracking technologies to improve your browsing experience and personalize content and advertising. Cookies are small data files stored on your device that allow us to recognize your device and remember your preferences. You can control cookies through your browser settings and other tools.

Security

We take reasonable measures to protect the security of your personal information, including using encryption technology and secure servers. However, no security system is completely foolproof, and we cannot guarantee the security of your information.

Children's privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website with the date of the last update.

Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at Support@B2 society.shop. By using our website, you consent to the terms of this Privacy Policy. This Privacy Policy was last updated on May 16th 2023.

Customer Care

At [Your Online Web Store], we value our customers and strive to provide the best service possible. We believe in building strong relationships with our customers and making their shopping experience exceptional. This customer care policy outlines our commitment to delivering excellent customer service and addressing any concerns or inquiries promptly.Communication Channels We provide multiple communication channels to ensure easy access for our customers:

 

Email: support@B2society.shop

Phone: 773.797.8693

Social Media: [Instagram] B2_smokeshop

Prompt Response : We understand the importance of timely responses to customer inquiries. Our goal is to respond to customer messages within 3 hours during business days. We aim to address any issues, questions, or feedback in a timely manner.Professionalism and Respect We are committed to treating our customers with professionalism, respect, and courtesy in all interactions. Our customer care team is trained to provide assistance in a friendly and knowledgeable manner. We are here to help and ensure a positive experience for our customers.Product Information and Support We strive to provide accurate and detailed information about our products and services. Our website includes product descriptions, specifications, and images to help customers make informed purchasing decisions. If customers have further questions or need additional assistance, our customer care team is ready to provide the necessary support.Order Fulfillment and Shipping We are dedicated to processing orders promptly and accurately. Our goal is to ensure timely order fulfillment and provide regular updates regarding the status of the order. We work with reliable shipping partners to deliver orders efficiently and securely.Returns and Refunds We understand that sometimes returns or refunds may be necessary. Our return and refund policy is designed to be fair and transparent. We provide clear instructions and guidelines for returning products and seeking refunds. Our customer care team is available to assist customers throughout the process.Feedback and Continuous Improvement We highly value customer feedback as it helps us enhance our products and services. We encourage customers to share their opinions, suggestions, and experiences with us. We take customer feedback seriously and use it as a valuable resource for continuous improvement.​We appreciate your trust and support as our valued customer. If you have any questions, concerns, or need assistance, please do not hesitate to contact our customer care team. We are here to Serve you.